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Customer Service Manager

£40,000 to £60,000
Job Type
9 Sep 2022

My client is a UK based Textile Manufacturer with a huge European customer base who recruiting for a Retail Customer Service Manager to join their successful and growing team!

This is a new part to the business and already is proving to be hugely successful and had significant growth which is why we are recruiting for this role

The new Retail Customer Service Manager will be a key member of the company hierarchy and the role will lead our newest fastest growingdivision of the group. The role will be responsible for managing the external client relationships as well as the internal workflow.

Salary £40k to £60K

holiday and pension plan included

The daily responsible are:

• Work closely with department managers to deliver results.• Plan departmental activities.• Manage departmental financial budgets.• Delegate responsibilities as appropriate.• Develop close working relationships with retail customers• Meet and work with suppliers as needed• Ensure the board is kept informed in a timely manner of important issues• Work to grow both revenue and profitability of the division• Manage, develop and motivate the retail team (Currently 1 team leader, 2 designers, 1admin and 1 photographer)

This is an exciting role joining the company at a time of real growth!

Please contact LAURA MCCREADIE at the Wolverhampton office or apply below!

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  • Job Reference: 708120416-2
  • Date Posted: 9 September 2022
  • Recruiter: Reed
  • Location: Wolverhampton
  • Salary: £40,000 to £60,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent