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Customer Service Representative

Location
Maidenhead, Berkshire
Remote Working
Remote Working
Salary
£20,000 to £22,000
Job Type
Permanent
Posted
9 Sep 2022

A fantastic opportunity has arisen for a Customer Support Executive looking to work in a fast-paced role within a mortgage company.

Full time, PermanentMonday - Friday9:00 - 17:30£20,000 - £22,000 DOEFULLY REMOTEFantastic company benefits

Candidates must be available during the following dates for training;

  • 31st Oct - 8th Nov
  • 14th-16th Nov
  • 28th Nov - 2nd Dec

Reed Business Support are looking for someone who has the following skills/experience:- Excellent customer service skills- Good written and verbal communication skills- Previous customer service experience- Work well under pressure- Objection handling- Experience handling a high volume of calls

You will need to be numerical as you may sometimes be required to solve calculations and provide customers with accurate calculations.

You will be answering incoming calls and some duties will include:- Transferring calls to the relevant department- Complaints handling- Answering any customer queries- Providing calculations such as remaining balance

In return you will receive:- Fully remote position - no commuting to the office!- Lucrative discretionary bonus scheme (based on performance)- Starting Annual leave of 25 Days, increasing over service- Competitive pensions scheme- Private medical insurance - (salary sacrifice scheme)- Life Assurance from the first day- Excellent Employee Assistance ProgrammeAnd more!

As this is a remote position, you should ensure you have a suitable working environment at home, the company will provide a working from home kit including laptop/headset etc. You just need a decent internet speed.

If you believe that this is the right opportunity for you then please APPLY NOW!

To be considered for this position you must Apply Online. If successfully shortlisted, you will receive a call from one of our consultants. We are unable to respond to all applicants and if you do not hear from a consultant within 10 days then unfortunately on this occasion you have not been shortlisted.

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Details

  • Job Reference: 708121435-2
  • Date Posted: 9 September 2022
  • Recruiter: Reed
    Reed
  • Location: Maidenhead, Berkshire
  • Remote Working: Some remote working possible
  • Salary: £20,000 to £22,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent