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Customer Services Advisor

Location
Alfreton, Derbyshire
Job Type
Permanent
Posted
9 Sep 2022

Use your excellent customer care skills and enjoy being an essential part of our highly trained and very friendly Customer Services team. Enjoy speaking directly to customers every day, taking great care and attention to provide the best possible service, to process orders efficiently and solve problems promptly. This is an exciting opportunity to join a successful international fashion business.

Excellent communication skills, a friendly, enthusiastic personality and a professional telephone manner are all essential requirements. Experience of providing world class service would be a great advantage, however an attentive, friendly manner and a professional, well organised approach are equally as important. In addition, you will be able to assist in our boutique shop during busier periods, helping our customers face-to-face in a retail environment.

The job is varied and interesting and, as an expanding family business, employing over 200 people, we can provide in depth training, a friendly, supportive working environment and competitive future earnings potential.

The Role:

  • Customer liaison
  • Telephone Sales
  • Processing orders
  • Computer operation

Hours: The hours are set rota, and we are currently recruiting for two shifts, please specifiy which you would prefer to work when applying:

Tuesday-Thursday 10.00am-6.00pm plus every other Saturday 9.00am - 5.00pm.

OR

Monday-Wednesday: 3.00pm-8.00pm, plus every other Saturday 9.00am-5.00pm.

THE COMPANY

David Nieper is a people centred, family business that has been successfully designing and manufacturing luxury ladies' fashion for over 60 years. Based in Derbyshire, the company is a long established brand, with a sound reputation for producing well made clothes, in beautiful fabrics & yarns - all Made in the UK. The company employs nearly 300 people across 4 sites in Alfreton and all key functions are carried out in-house, including design, production, fabric printing, marketing, customer service, IT, HR, accounts, warehouse and catalogue printing. The company specialises in mail order and online selling, direct to customers throughout the UK and worldwide.

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Details

  • Job Reference: 708120854-2
  • Date Posted: 9 September 2022
  • Recruiter: David Nieper Limited
    David Nieper Limited
  • Location: Alfreton, Derbyshire
  • Salary: On Application
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent