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Inbound Retentions Advisor (Sales) - 100% HOME WORKING

Leicester, Leicestershire
Remote Working
Remote Working
£21,500 to £28,000
Job Type
9 Sep 2022

As a Customer Sales Advisor in the Retentions team, you'll be the first of call for customers who are renewing or cancelling their plans.

Day-to-day, you'll:

  • Build rapport with customers, get to know their individual needs and put their interests first, so they continue their protection with us.
  • Share the features and benefits of protection products to help customers find the one that's right for them.
  • Use your brilliant sales and customer service skills to suggest other products that give added peace of mind.
  • Permanent
  • £21,500 per annum
  • Up to £475 monthly bonus
  • 100% FROM HOME - Equipment provided!

What else to expect:

  • In a 4-week training programme you'll learn our systems, meet your new colleagues, perfect your sales technique and learn what makes a great customer experience.
  • This department has flexible shift patterns based on a 37.5-hour contract, between the hours of Monday to Saturday - 08:00-20.00; ONLY 2 SATURDAYS IN 5 WEEKS AND NO SUNDAYS!

The experience and skills you need:

  • A solid background in targeted sales or customer service
  • A driven mindset with strong sales skills and a love for hitting targets
  • Proven experience of working autonomously or in a home-based position
  • Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed
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  • Job Reference: 708119539-2
  • Date Posted: 9 September 2022
  • Recruiter: Elizabeth Michael Associates
    Elizabeth Michael Associates
  • Location: Leicester, Leicestershire
  • Remote Working: Some remote working possible
  • Salary: £21,500 to £28,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent