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Operations administrator

Stoke-on-trent, Staffordshire
£22,000 to £26,000
Job Type
9 Sep 2022

Job Title: Operations administrator

Location: Stoke-on-Trent


Job type: Full Time 8am-5pm

Nationwide Boiler Hire is part of the J & U Services Ltd group. We supply temporary hire boilers to numerous industries such as education facilities, hotel & leisure, construction, public services and facilities management companies. Working with our clients to provide planned and emergency heating and hot water. Our forward-thinking designs and engineering experience have enabled us to provide our customers with reliable equipment combined with excellent customer service and advice.

Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK.

The role:

Nationwide Boiler Hire are seeking an Operations Administrator to provide general administrative support to the Hire Manager and Hire Team.

You will be based at our offices on Barlaston Road, Stoke-on-Trent and will be the first point of contact for our clients and vendors, providing a 5-star service.

The Candidate:

A professional, confident but friendly attitude will be a must, along with a sense of diplomacy and courtesy. Strong organisation skills and attention to detail are needed to ensure tasks, projects and stock are dealt with efficiently and correctly. Common sense is key and an ability to take initiative and take ownership of tasks. This is an ideal role for someone who enjoys taking on responsibility, is able to work independently and takes pride in their work.

Essential requirements:

  • Min 3 years Administration experience
  • Min of 5 A-C grade GCSEs or equivalent
  • Excellent communication skills in English, both verbal and written
  • Polished customer service manner
  • Well-organised and efficient use of time, aptitude for problem-solving
  • Knowledge or experience of working with Microsoft office packages, particularly Excel
  • Experience in dealing with property tradespeople/contractors will also be very valuable

Key Responsibilities and Accountabilities:

  • General administrative support
  • Inventory management
  • Scheduling site surveys
  • Booking fuel deliveries, liaising with both suppliers and customers
  • Assisting with travel arrangements (booking hotels, transport, etc)
  • Research & obtain quotes from suppliers
  • Follow up quotes, arrange appointments, liaise with clients
  • Handle and follow up client requests
  • Act as telephone receptionist and gatekeeper
  • Maintaining company trackers, inventories and online filing system
  • Data entry of client and supplier info


  • 28 days holiday

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with the relevant experience or job titles of: Admin Assistant, Receptionist, Administrator, Admin, Administrative Assistant, Secretary, Support Administrator, Company Receptionist, Customer Support, Client Service may also be considered for this role.

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  • Job Reference: 708122372-2
  • Date Posted: 9 September 2022
  • Recruiter: Nationwide Boiler Hire
    Nationwide Boiler Hire
  • Location: Stoke-on-trent, Staffordshire
  • Salary: £22,000 to £26,000
  • Sector: Accounting
  • Job Type: Permanent